Q How do I go about shipping a vehicle?

A: When you are ready to ship your vehicle you have to fax/email us a Letter of Intent, Export Power of Attorney, and front and back copies of the title.  Once we have all this information we will be able to generate a dock receipt.

Q:What do I need when delivering my vehicle to the port?

A: Each port requires different paperwork.  Once we fax/email you back your dock receipt, attached will also be directions to the specific port.  Also, included will be instructions on how many copies of the dock receipts, front and back copy of original title you will need to present.  In addition, if the original title needs to be presented, dropped off, or mailed to A.E.S.

Q:Are you allowed two (2) names on the consignee/receiver?

A:Having two names on the bills of lading is NOT acceptable.  Only one name can appear.  Also, no c/o (care of) can be present unless it is a Company Name followed by a person’s name.

Q:What does the abbreviation RORO mean?

A:It stands for Roll on Roll off.  On the day the vessel is loading, longshoremen drive your vehicle on the vessel and latch it down.  Then once the vessel discharges at the discharge port your vehicle is driven off.

Q: Do we offer marine insurance?

A:  Yes we do, please call for further information.

Q: What is allowed to be inside a vehicle when shipping it RORO?

A:When shipping a vehicle RORO there can not be anything inside unless it was made for the car such as a car jack.  If there are accessories left inside they will be removed!

Q:What is allowed to be inside a vehicle when shipping it inside a container?

A: When shipping cargo inside a container almost anything can be put inside as long you present A.E.S. with a packing list with all the contents.  FOOD IS NOT TO BE SHIPPED!

Q: Before shipping, should I remove my license plates?

A:We suggest that you removed your plates at the time of drop off at the port and take them with you overseas.

Q:Should I have a full tank of gas when I deliver to the port?

A:No, for safety your gas tank should be at ¼ tank or less due to U.S. Coast Guard regulations.